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Trillium Health has been providing comprehensive, patient-centered HIV care for over 30 years! We began as a small HIV/AIDS clinic in the 1980's, and we're proud of our legacy as the leading LGBTQ+ healthcare provider in Rochester. Over the years, Trillium Health has provided extraordinary care for thousands of people living with HIV.

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Whether you've just learned your HIV status for the first time, or you've gotten off track with your treatment, or you're looking for a clinic where you can get personalized primary and specialty care - we're here for you! And at Trillium Health, finances are never a barrier; we offer care regardless of ability to pay.

HIV Treatment

Today, HIV medication is safer and more effective than ever before. The sooner you start HIV treatment, the better. For the majority of our HIV positive patients, the treatment is only 1 pill per day.

Taking your HIV medication every day, doing regular lab work, and meeting with your doctor a few times a year will help you to manage your HIV. HIV medication reduces the amount of the HIV virus in the body to the point where it actually becomes undetectable.

Undetectable = Untransmittable (U=U)

Once you achieve and maintain an undetectable HIV viral load, it is impossible to pass on the HIV virus sexually - no matter who you have sex with or how. Undetectable = Untransmittable.

We know how to help you achieve that goal - over 90% of our patients are maintaining an undetectable viral load.  

ARCH (Age-Related Changes with HIV)

ARCH is a program that provides services to people living with HIV who want to thrive in the second half of their lives.

If you are a person living with HIV, are age 50+ and starting this next chapter of your life, our team is here to listen and create a plan that focuses on what matters most to you.

Our ARCH team offers:

  • Our Ryan’s Connection Center, a place to go that provides community and belonging. You can meet new people, learn, or just stop in to have a cup of coffee and engage in conversation.
  • Health education focused on topics important to you as you enter your golden years
  • Opportunities to learn about Medicare and have help selecting the plan that best meets your needs
  • Wellness screenings to identify changes in your mobility, memory, and emotional health
  • Personalized support with managing multiple medical concerns
  • Assistance guiding you through the medical system
  • Support for you and your family with planning for your future health care and making decisions based on your wishes
  • Medication reviews to ensure your treatment supports your best health
  • Referrals for supportive services (food, housing, and transportation)

Trillium was recently designated as an Age-Friendly Health System in recognition of the services we provide to help people thrive in later life. The services provided through ARCH are focused on a model of care that supports you as you live a healthy, full life.

If you have any questions about our ARCH Program, please contact Dylan Mayer.

Trillium Health is proud to offer many support services for people living with HIV.

  • Our Care Management team helps patients with a variety of needs to help them stay healthy. Sometimes life is complicated, and keeping up with your medical care, doctor’s appointments, and regular labs can be hard. Our team is here to help you achieve your health goals.

    Care Managers offer Medical Case Management and Peer Navigation to individuals living with HIV, as well as Patient Navigation to all Trillium patients to assist with emergent needs or referrals for services.

    They also offer Health Education (group and individual) for people living with HIV to help develop strategies for achieving positive health outcomes (ex. viral load suppression). Health Education sessions focus on basic HIV-related knowledge, treatment education, health literacy (understanding blood work results, treatment regimens, self-advocacy with medical providers) building support systems and transmission prevention.

  • This individualized service helps patients manage their HIV treatment and other medications by providing strategies like pre-filled pill boxes (or blister packs) so there is never a question about which medication you need to take or when.

  • Living well with HIV/AIDS requires that patients take charge of their health - both physically and mentally. Mental Health Counseling is provided on-site for HIV+ individuals and their loved ones by Trillium Health staff. Learn more.

  • Don't have insurance? Not a problem. Trillium Health's insurance navigators can help you get health insurance for yourself or your family, even if you are not a Trillium patient or client.

  • We can help you take charge of your own health as you learn how to eat healthy on a budget. This program will teach you how to plan, shop, save, and prepare healthy foods that are just right for you. Call us for more information.

  • Whether you stop by every month or for a one-time visit, our food pantry can help get you through. The food pantry is open to all of Trillium Health's patients and clients. Please call 585.545.7200 and we will make arrangements with you.

  • Our transportation program ensures that transportation is not a barrier when it comes to your medical needs. We offer support such as bus passes, gas cards, and subcontracted transport (taxis, vans). Call us to ask about the program.

  • Did you know that your sexual partners can be protected from HIV by taking one pill a day? Find out more about PrEP or make a PrEP@Home appointment online.

  • Feedback from people living with HIV is a critical part of our HIV program at Trillium Health. Through our Ryan White Advisory Panel, people living with HIV contribute to continuous quality improvement of our services, plan for future programming and help us respond to changing needs.

  • Dealing with housing instability can be very hard to handle alone, and people who are living with HIV may be eligible for special housing assistance programs. For more information, please call 585.545.7200.

medical services

Specialty care for HIV and Hepatitis C

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